Patient Scheduling
A Full Front Desk. Without the Overhead.
Our virtual scheduling team handles inbound appointment calls, reminder outreach, no-show follow-up, and new patient intake — acting as a seamless extension of your practice.
What We Do
Everything Included in Patient Scheduling
Complete coverage of every step — nothing falls through the cracks.
Inbound Appointment Scheduling
We answer scheduling calls and book appointments directly in your EHR per your protocols.
Automated Appointment Reminders
Text and email reminders sent 48h and 24h before each appointment — reducing no-shows by up to 30%.
No-Show Follow-Up
Every no-show contacted within 24 hours to reschedule — recovering lost appointment slots.
New Patient Intake
Insurance collected, demographic forms sent, and patient entered in your system before the visit.
Referral Coordination
Incoming referrals scheduled and coordinated directly with the referring provider's office.
After-Hours Messages
After-hours voicemail monitored and actioned next business day — no appointment requests missed.
Process
How It Works
Onboarding
We learn your scheduling rules, EHR system, and provider preferences — typically 5–7 days.
Go Live
Phone line forwarding or dedicated line set up — we start taking calls from day one.
Schedule & Remind
Appointments booked in your EHR and automated reminders sent to every patient.
Track & Report
Monthly report on call volume, no-show rate, fill rate, and new patient intake.
Why It Matters
A Full Front Desk. Without the Overhead.
Every missed call is a missed appointment. Every no-show is lost revenue. And every minute your clinical staff spends answering phones is a minute not spent on patient care. Small practices especially struggle with the volume — and can't afford to hire a dedicated front desk team.
Ready to get started with Patient Scheduling?
Get a free audit and see exactly how much revenue you're leaving on the table. Response within 24 hours — no pitch, just data.