HIPAA Compliant · BAA With Every Client

Security and
HIPAA Compliance

How we protect your patients' information and your practice's systems while we manage your billing.

HIPAA Compliant Workflows

Built Around HIPAA

How we keep patient information protected at every step of your billing.

Protected Systems

Patient data is handled through HIPAA-compliant systems with encrypted connections, access limited to the billing staff assigned to your account, and access you can revoke at any time.

A Trained Team

Our entire team is trained on HIPAA requirements.

Strict HIPAA Standards

Every process, system and team member operates under strict HIPAA standards.

Business Associate Agreement

A Signed BAA With Every Client

Before we access or process any protected health information (PHI), we sign a Business Associate Agreement with your practice, as HIPAA requires. Every client engagement includes one, without exception.

System Access

How We Access Your Systems

We work inside the systems you already use. See the platforms we work with.

Secure Remote Access

We connect to your systems through secure remote access, using credentials your practice controls.

You Stay in Control

The credentials belong to your practice, and you can revoke our access at any time.

Nothing New to Install

We work inside the EHR and clearinghouse you already use, with no migration required.

Your Data

Who Can See Your Data

Access is limited to the people who need it to do your billing.

Only Your Assigned Billing Staff

Only the billing staff assigned to your account can see your practice's data. Your dedicated account manager is your single point of contact.

Please Never Send Us by Email

  • Patient names together with diagnoses, dates of service or treatment details
  • Insurance ID numbers, dates of birth or Social Security numbers
  • Copies of claims, EOBs or medical records
  • Login passwords for your EHR, clearinghouse or payer portals

Instead, share patient documents through your EHR or a secure method we agree on with you, and we will set up system access with you directly. The website form, chat and booking page are for business questions only.

Security Questions

Security FAQ

Straight answers about how we protect your practice.

Yes. We sign a Business Associate Agreement (BAA) with every client before we access or process any protected health information.

Questions about security?

Book a free 30 minute call and we will walk you through how we protect your practice.